About
Who built this site, and why
A bitcoin ATM company writing about crypto ATM scams should say so at the top. So here it is: we built it, and this is why.
Developed by Byte Federal, a licensed bitcoin ATM operator, to protect people from scams. Byte Federal has run bitcoin ATMs in the United States since 2016 because we believe in bitcoin. At the end of many scams the criminal sends the victim to a machine like ours, and the technology takes the blame for a crime that started on the phone. These scams start with a phone call, a text, a pop-up or a fake ad, long before anyone reaches a kiosk. In our view the phone networks, social platforms and ad networks where they start do far too little to stop them, so we built this site to help stop the scam before it starts, and to help if it already has. We cannot reverse a transaction or get money back, and we never charge anyone for help.
Checked and updated by Byte Federal’s fraud-prevention team. How we check facts.
The publisher
This site is written and kept up to date by the fraud-prevention team at Byte Federal, Inc., a company in Venice, Florida, that runs a network of bitcoin ATMs. Byte Federal is registered with FinCEN as a money services business (BSA ID 31000340957702) and publishes its NMLS ID (2327474) and the states where it holds money transmitter licences on its licences page. You can check any operator’s licences yourself on NMLS Consumer Access.
We love bitcoin
Byte Federal was founded in 2016 by people who believe in bitcoin: money that no central authority can print or manipulate, that anyone can own with a few dollars in cash, with or without a bank account. We design, build and run our own machines, more than 1,350 of them in over 42 states today, so that anyone can buy it. In the words of our co-founder, Lennart Lopin, the company’s mission is “to utilize the unique financial technological revolution of cryptocurrency to restore economic power and prosperity to the people.” Read the letter.
Blamed for a crime that starts on the phone
So it is painful to watch a technology we love blamed for fraud it didn’t start. By the time a scam victim reaches a kiosk, the crime is almost over. They have been on the phone for an hour or more, told their savings are in danger, coached on what to say at the bank and warned that the machine “will try to stop them”. The kiosk is the last step of the con; the lie came first, and it came from somewhere else. When the FTC studied reports from people who lost money at a bitcoin ATM, the most common first contact was a phone call, in about 47% of cases; next came pop-ups, online ads and emails, which usually carried a phone number to call.
Those calls travel over phone lines that leak like a sieve: networks that still let callers fake the number on your screen, and that carried an estimated 52.5 billion robocalls in 2025. The fake ads and “wrong number” messages run on social platforms and ad networks. In our view, those companies do far too little to stop the scams that start on them. A licensed kiosk operator has to verify its customers, keep records and report suspicious activity to the government; the networks that carry the scammer’s voice to the victim answer to far lighter rules. We think protection has to start where the scam starts, and we would rather people heard the warning before they reached any machine, ours or anyone else’s.
Nobody grounded the airplane because cartels fly cash and drugs in it. Nobody shut down the phone network, the banks’ wire transfers or the gift-card rack because scammers use them too. When criminals misuse a good tool, the answer is to catch the criminals and make the tool harder to misuse, which is what licensed operators do every day, not to take it away from everyone else. Bitcoin deserves the same.
What this site does
It does three things: it helps people stop the call and recognise the script; it helps victims act in the first hour; and it sets out the facts about crypto ATMs and fraud, including Byte Federal’s view of which laws protect people and which only move the fraud somewhere else.
What Byte Federal does at its own machines
- ID on every transaction, from the first dollar. There is no anonymous tier.
- AI risk scoring. Every transaction is screened in real time for the signs of a coached customer: duress, phone-guided behavior, unusual patterns.
- Live operator intervention. Trained compliance staff review flagged transactions for signs of coaching and can hold one for review.
- Cool-down periods. High-risk profiles must wait before a transaction goes through, which gives the customer time to reconsider.
- On-screen warnings. A scam warning the customer must acknowledge before every transaction, with stronger warnings about government-impersonation scams for customers over 60.
- A live, recorded call with every customer aged 60 and over. A member of the compliance team calls before they buy and explains what is happening, as extended due diligence under the USA PATRIOT Act.
Byte Federal reports that, as of June 2026, 60% of the customers aged 60 and over it calls do not go on to make the transaction. That figure is Byte Federal’s own compliance data, published on its fraud-prevention page.
Where this site takes a side, and where it doesn’t
The help pages treat every operator the same. The operator phone numbers on If you were scammed are listed alphabetically, each taken from the operator’s own website; if you used a Byte Federal kiosk, our number is in that list like everyone else’s. The state-law pages report each law as it is written, deadlines included, because a victim is entitled to use the law that applies to them.
Where the site argues, it says so: the facts page and the end of the state-law page carry Byte Federal’s view, with the evidence and its sources, so you can check it.
What we will never do
- We will never call, text or email you first.
- We will never ask you for money, a fee, a wallet address or a seed phrase.
- We will never offer to “recover” your money. Nobody can promise that, and people who do are running the recovery scam.
- We will never take a payment on this site. The one product advertised here, our sister company’s PhoneShield, is labelled as ours.
If someone says they are from this site and offers to get your money back, it is a scam. Hang up and report it.
How we check facts
- Primary sources for laws and numbers: the statute or the state legislature’s own site, the FTC, the FBI’s Internet Crime Complaint Center, FinCEN, the FCC, the FDIC, and state attorneys general and regulators. Every page lists its sources at the end, with a link to each one.
- Byte Federal’s own figures are labelled as such, with the date, and link to where Byte Federal publishes them. Its arguments are labelled as its view.
- Every page is dated. This revision was checked on November 8, 2026. State laws change every legislative session; we only list a law once we have read it in the statute or the enrolled bill.
- Operator phone numbers come from each operator’s own website, never from directories.
- No advice about investing. This site is about scams, not about whether to buy crypto.
- Not legal advice. If you need a lawyer, your state bar association runs a referral service.
Corrections and contact
Found a mistake, a law we missed or a number that has changed? Write to hello@cryptoatmscam.com. We correct errors and change the page’s date when we do. Please don’t send us personal or account details. We can’t look up transactions from this address; for a transaction, call the operator whose name is on your receipt.
Sister sites
Two pages here, How the scam works and Stop scam calls, link to Is This Number a Scam?, a free lookup of phone numbers people have reported. The scam-calls page describes PhoneShield, a paid call-screening service, and the home page and the facts page mention it as what our team built to stop scam calls. PhoneShield and Is This Number a Scam? are made by Who Can It Be, LLC, a sister company of Byte Federal founded by members of its team. We mention them because phone calls are the most common way these scams begin, and we say so here so you can weigh that.
Sources for this page
- Byte Federal: About · Byte Federal operates 1,350+ bitcoin ATMs across 42+ U.S. states; founded 2016; headquartered in Venice, Florida; designs, manufactures, installs and operates its own hardware and software.
- Byte Federal: Our mission, a letter from co-founder Lennart Lopin · “It is ByteFederal’s mission to utilize the unique financial technological revolution of cryptocurrency to restore economic power and prosperity to the people.”
- YouMail Robocall Index (industry estimate) · An estimated 52.5 billion robocalls to U.S. phones in 2025; in October 2026, 31% of robocalls were scams.
- Byte Federal: licences and U.S. money transmitter disclosures · The state licences, NMLS ID and FinCEN BSA ID Byte Federal publishes.
- NMLS Consumer Access · Where anyone can look up a money transmitter’s licences by NMLS ID.
- Byte Federal: contact · Byte Federal’s published phone number and support address.
- Byte Federal: Crypto ATM fraud prevention, stopping fraud at every layer · Byte Federal’s controls, and its internal compliance data: live recorded calls with every customer aged 60 and over; “as of June 2026, 60% of these customers do not conduct a transaction.”
- Byte Federal: Take action (the Indiana case study and Byte Federal’s five-layer defense) · AI-powered transaction risk scoring, live operator scam-awareness intervention, cool-down periods for high-risk profiles, real-time on-screen warnings, law-enforcement coordination; Indiana HEA 1116 removed the kiosks and left the scam infrastructure intact.
- FTC Consumer Protection Data Spotlight on bitcoin ATM fraud (Sept 3, 2024) · Jan–Jun 2024 loss reports: a phone call was the most common first contact (about 47%), then online ads or pop-ups (16%); about 86% of people reporting a loss were on government impersonation, business impersonation or tech support scams; median loss $10,000; people 60+ more than three times as likely to report a loss.
- PhoneShield: About · “PhoneShield is a sister company of Byte Federal ... and was founded by members of its team.” Operated by Who Can It Be, LLC.
Every source was opened and checked on November 8, 2026. Laws and agency figures change; if you find something out of date, write to hello@cryptoatmscam.com and we will correct it.
Cite this page
Crypto ATM Scam Help. “Who built Crypto ATM Scam Help, and why.” Updated November 8, 2026. https://cryptoatmscam.com/about/